What UPS Learned from Henry Ford

Because free shipping creates pressure on retailers to send parcels more cheaply, UPS has had to lower costs by increasing processing productivity.

How Uber and Amazon Use Pricing Power

Displaying some pricing power, dynamic pricing on Amazon, for airlines, Uber and elsewhere recognizes and responds to changes in demand to maximize profits.

What You Might Not Know About Alibaba's Jack Ma

Seeing the Alibaba IPO in the headlines, I wanted to share these excerpts from a 2006 CNN interview of Jack Ma: About his firm’s name: “One day I was in San Francisco in a coffee shop, and I was thinking…

What Happens When 1-Click Meets a Barcode?

It’s almost like 1-click and the barcode had a child. 1-click diminished the friction of an online purchase. Described in The Everything Store, it let Jeff Bezos increase revenue by making the purchase process easier. And, once Bezos got his…

How Firms Compete With Hidden Messages

Have you noticed the arrow in FedEx’s logo? Especially because, in class, we have been looking at how oligopolies compete, I appreciated what this BusinessInsider slideshow said about their logos: A competitive market structure shapes business behavior. For oligopolies, that…