The Online Shopping Nudges We Should Ignore

More than shopping nudges, e-commerce dark patterns are the deceptive and misleading tricks that pressure us into a purchase.

The Impact of a Cardboard Economy

With the growth of online shopping and the cardboard containers used to ship all we buy, we are creating a long list of externalities that affect us daily.

The Unintended Consequences of Free Shipping

I just read about an online shopper who ordered 10 pairs of pants from the Gap and then returned 7. Called a high frequency returner, that same consumer told a WSJ reporter that for Christmas, she buys coats and shoes…