How a Performance Metric Can Lead to a Giant Nail

In government, business and at home, the performance metrics we create always are accompanied by incentives that create unintended consequences.

From Estonia: Cheap International Calls, Priceless Tweets

Estonia’s market economy resulted from eurozone membership, human capital and infrastructure development and fiscal discipline.

A Line Primer

Done with grocery shopping, you scan the registers and select the shortest line. Standing there for 2 minutes, your time flies. Another minute? Okay. But then, according to research, when the time hits 4 minutes, you believe you have been…

Waiting In Line

During August evenings in Nantucket, the lines are long at the Juice Bar. Outside each of two doors is a line stretching along the sidewalk. Once you enter the doors into the shop, you can select among (sort of) 6 lines…

Con and Pro Thoughts of Paul Samuelson

in this week’s Barron’s, commentator Gene Epstein shares a rather different view of Paul Samuelson from most who eulogized his life. Epstein perceived the economist who has been elevated for bringing math to his discipline as the scholar who needed…