Comparing Santa and UPS

Whether it’s what Santa does in 31 hours or the route of a UPS driver, comparing Santa Claus and UPS shows the holiday’s challenges.

The Freezer Farm Where Covid-19 Vaccine Will Chill

Involving billions of doses of temperature controlled liquid vials, global Covid-19 vaccine distribution could be surprisingly complex.

Why Pregnancy Remains a Labor Force Issue

Whether looking at entrepreneurs who need venture capital funding, UPS drivers, or Walmart warehouse workers, we could see pregnancy discrimination.

Why UPS and FedEx Have the Prisoners’ Dilemma

Planning their surcharge policy for the holiday shipping surge, UPS and FedEx each was influenced by the Prisoners’ Dilemma.

There’s No Such Thing As Free Shipping

Just like there’s no such thing as a free lunch, for consumers, retailers and shippers, there’s no such thing as free shipping.

The Data That Keep Track of Us at Work

When worker performance is monitored through data collection of what we do and how long it takes, productivity increases but perverse incentives result too.

What UPS Learned from Henry Ford

Because free shipping creates pressure on retailers to send parcels more cheaply, UPS has had to lower costs by increasing processing productivity.