Looking back and looking ahead at our tipping behavior, we can expect tips to remain a social norm that will increase.
Wherever the economy reopens, we will return to tipping behavior that not only sends a message about us but also about what others expect.
Because tipping behavior reflects a social norm, many of us know the amount we are supposed to leave but we don’t necessarily do it.
Disliked by many as discriminatory, inconvenient, and even embarrassing, tipping is a paradox because it refuses to disappear.
When we last looked at tipping, we said that it was a way to impress people (like Seinfeld’s George, below). Also we might be expressing altruism or just saying thank you for good service. But beyond all of the basics, our…
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