Why a Paper Towel Is Like a Toyota

Pre-coronavirus manufacturing efficiencies were beneficial until a pandemic spike in demand led to paper towel shortages.

An Offer Sriracha Cannot Refuse?

Hearing tax incentives and “sensible” regulation, will Sriracha move from Irwindale, California to Texas? Last year, Irwindale residents complained that the local Sriracha processing plant was a “public nuisance.” Hearing that their teary eyes, sore throats, heartburn, asthma and nosebleeds…

Does Your Barista Do a Repeatable Routine?

Starbucks calls it “transactions per hour” but from our perspective, it’s waiting in line. Researchers say that it takes only 3 minutes in a queue for us to become impatient. Hoping to show their shorter line time and higher sales,…

Made in the USA

According to USA Today, “The two ‘most American’ cars are Japanese.” Cars.com has an American-Made Index. Ranking vehicles by sales, where they are made, and the origin of their parts, they concluded that the Toyota Camry is the most American…