The Best Way to Board a Plane

Hoping to shave minutes off its turn time, Southwest has been experimenting with a slew of boarding strategies.

The Difference Between the Best and Worst Airlines

Looking at the Wall Street Journal’s annual scorecard for the best and worst airlines, we see examples of competitive strategies.

How Airplane Real Estate Varies With Your Seat

Looked at through the lens of the airline, we can see that airplane real estate varies with the location and size of our seat.

When the Cost of a Plane and a Wait Are Similar

For the same economic reason, the supersonic Concorde should have been grounded sooner and we irrationally endure long phone wait times.

How the Best and Worst Airlines Are Different

The rules used to be that, for no extra charge, you could fly with your (untrained) emotional support animal (ESA). As long as you had a corroborating letter from a health professional, it was okay with most airlines. The pig…

The Ups and Downs of the Jumbo Jet

Planning for a post pandemic world, the airline industry is figuring out what to do with its jumbo jets although now some have been useful.

An Airfare Pricing Mystery

The airlines need to solve airfare pricing problems because their algorithms depend on historic data that is no longer relevant.

Where Lost Luggage Finds a Home

At a massive store in Scottsboro, Alabama, bargain hunters can purchase the contents of the lost baggage that airlines say is unclaimed.

How a Pandemic Changes an Airport

Although it led the world in airport traffic during June, Dallas-Fort Worth is adjusting to the massive plunge in air travel.

What You Might See on a Ghost Flight

Called ghost flights, empty passenger jets are being redeployed for freight although their seats and cargo holds are not ideal.