Using WSJ’s reliability and convenience ranking metrics for 20 large and 30 midsize airports, we can judge their cost and benefit.
Whether looking at armrests or reclining rights, seat savers or window shades, airplane etiquette is unclear about what we temporarily “own.”
Although airlines say that speedy boarding is a priority, their incentives prevent them from ever achieving it.
A story that takes us to a Nobel Prize winner, an airpoirt, and some smiles winds up with some uninytended consequences.
Hoping to shave minutes off its turn time, Southwest has been experimenting with a slew of boarding strategies.
Looking at the Wall Street Journal’s annual scorecard for the best and worst airlines, we see examples of competitive strategies.
Looked at through the lens of the airline, we can see that airplane real estate varies with the location and size of our seat.
For the same economic reason, the supersonic Concorde should have been grounded sooner and we irrationally endure long phone wait times.
The rules used to be that, for no extra charge, you could fly with your (untrained) emotional support animal (ESA). As long as you had a corroborating letter from a health professional, it was okay with most airlines. The pig…