The Subway footlong might never have been a foot long.
Six years ago, an Australian teenager posted on Facebook a picture of his 11-inch Subway Footlong. Feeling cheated (I guess), two New Jersey guys sued, others followed, and we wound up with a class action suit. Subway indicated the problem was frozen bread that had to be consistently stretched. They also said the slogan was an ad, not a promise.
In an initial settlement, Subway promised that they would implement new measures that guaranteed accuracy. They also agreed to pay a $520,000 legal tab and $500 to each of the ten people leading the suit. Explaining the small settlement the attorney said, “It was difficult to prove monetary damages, because everybody ate the evidence.”
But it didn’t end here. The litigation continued when yet another attorney who had nothing to do with the case said it was ridiculous. He explained that because only the lawyers made money, the decision should be thrown out. It was.
But so too was the footlong.
The Rise and Fall of the Footlong
In 2004, a Florida Subway franchisee figured out that that a five dollar footlong would boost business. It was catchy, simple, cheap, and perfectly timed for a recession. At first local, by 2008, as the recession spread, the five dollar footlong did also.
Our Bottom Line: Fast Food Competition
Subway’s biggest problem could be the competition. In 2019, everyone gives a discount, deli meat is no longer called healthy, and the name has become normal. Add all of that together and you get a monopolistically competitive firm that is less able to use the Five Dollar Footlong to differentiate itself.
For Subway it was the footlong.
Please note that our featured image is from Subway and several sentences from today’s post were in a past econlife.