Cost Benefit Analysis: Sending a “Thank You” Text Message

I never realized the cost of saying, “Thank you.” Assume for a moment that you receive a text that you appreciate. Should you reply with a thank you? One NY Times reporter suggests that your decision relates to texting etiquette. However,…

Happy Birthday Texting!

Sometimes, you never know… At first, it was just a “Merry Christmas” message sent from a computer terminal to a cell phone. The year was 1992, the firm was Vodafone, and the goal was just a better way for secretaries…