The Economics of Checklists

I just took a relative to a local hospital’s emergency room. Like Atul Gawande described in his book, The Checklist Manifesto, a nurse first noted “four physiological data points–bod…

Starbucks Drive-Through Economics

My new Starbucks has a drive-through. If you look at a high shelf near the window through which the baristas hand the coffee and food to drivers, you see a screen with little cars and numbers. Changin…

The Scrap Business is Underrated

Our Wednesday Environment Focus By Madeleine Vance, guest blogger and student at Kent Place School The “scrap” business is a lot more than just scrap. Once you drop your empty soda can int…

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